Refund policy
🔒 Return & Refund Policy – BALUCHIE® MILANO
Luxury is a commitment. So is your order.
At BALUCHIE®, every piece is created with precision, purpose, and permanence. We ask that purchases are made with the same level of consideration. Returns are accepted under strict conditions as outlined below:
Eligibility for Return
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Return requests must be made within 14 days of delivery.
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Items must be:
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Unworn, unwashed, and unused
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Returned in original packaging with all labels, tags, and accessories intact
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Free of any odors, stains, alterations, or wear
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We reserve the right to refuse any return that does not meet these standards.
Refund Terms
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Approved returns will be refunded to the original method of payment.
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Shipping fees are non-refundable.
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Refunds are processed within 7 business days of receiving and inspecting the item.
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We do not offer store credit or partial refunds.
Exchanges
We do not offer traditional exchanges. If you need a different size or item, please place a new order and initiate a return for your original purchase.
Return Shipping
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Customers are responsible for all return shipping costs.
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We strongly recommend using a trackable and insured shipping method.
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BALUCHIE® is not liable for items lost or damaged during return transit.
Final Sale Items
The following items are not eligible for return or refund:
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Items marked Final Sale at the time of purchase
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Custom-made or limited-edition pieces
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Gift cards
Questions?
For all return-related inquiries, please contact us at [info@baluchie.com] with your order number. Our customer service team will respond within 1–2 business days.
BALUCHIE® MILANO
Consider your purchase. We do.