Authentic Baluchie Milano pieces are available through baluchie.com and any retail partner expressly authorized by Baluchie Milano. Before purchasing from an independent seller, contact info@baluchie.com to confirm its authorization.

Consult the Size Guide available on the product page and compare its measurements with a similar garment that fits you well. Proportions may vary between silhouettes. For additional guidance, contact Client Services before ordering.

If an ordered piece becomes unavailable, Client Services will contact you promptly. You may select an available alternative where offered or receive a refund for the unavailable piece.

Baluchie Milano offers international delivery to the destinations currently available at checkout. Availability may vary because of carrier, customs or import restrictions.

Standard delivery is complimentary where this is displayed at checkout. Express or specialist delivery services, when available, may carry an additional charge shown before the order is placed.

Checkout will indicate whether applicable duties and taxes are included. If they are not collected during checkout, the destination country or carrier may require payment before delivery.

A dispatch confirmation containing available tracking information will be sent after the carrier collects your order. Tracking may require a short period to become active.

Contact info@baluchie.com immediately. We will attempt to assist before processing or dispatch, but changes and cancellations cannot be guaranteed once preparation has begun.

Any applicable statutory cancellation rights remain unaffected.

An eligible return may be requested within 14 calendar days of receiving the order. After notifying us, the piece must be dispatched within the following 14 calendar days.

The complete conditions are provided in the Return & Refund Policy.

Direct exchanges for size, colour or style are not currently processed. Return the eligible piece under the Return & Refund Policy and place a new order. Availability cannot be reserved while a return is in transit.

Contact info@baluchie.com promptly with your order number and clear photographs of the piece, packaging and shipping label. Retain all packaging until Client Services confirms whether it is needed.

Follow the care instructions attached to the individual piece. These instructions take precedence over general guidance because materials and construction may differ between products.

For further assistance, contact Client Services before cleaning or treating the piece.