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FAQs

Product Information, Payments, Shipping, Returns and Covid-19 Updates

Which products are available for purchase on Baluchie.com?

What are Pre-Order items?

What are Back-Order items?

What is Personalization and how do I personalize my item?

How do I know my size?

Where are Baluchie products made?

How has Baluchie committed to sustainability and responsible shopping?

What forms of payment do you accept?

Can I use multiple methods of payment?

Can I cancel or modify my order?

How can I track my order status?

Which shipping options are available and what are the shipping costs?

Can I modify my shipping address?

How can I track my order status?